MV
Mark V
1 reviews | Active since Jul 2012
02 Feb 2016, 20:22
Where is my LTE?
I have ordered LTE uncapped from Telkom a week ago. Since then I haven't heard anything. I have been relentlessly trying to communicate with Telkom to hear what is the status of my request. I really don't mind waiting, but what I do mind is not being kept in the loop! Should I resubmit my LTE request? Is your routers out of stock? Am I just at the back of a very long queue? Just give me an update!!!
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Telkom's replyOfficial
02 Feb 2016, 21:39Hello mark.vorster,
Thank you for allowing us the opportunity to assist further.
Kindly note that we are aware of your query and that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further.
Kindly note that we are aware of your query and that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply02 Feb 2016, 21:39
Official
Hello mark.vorster,
Thank you for allowing us the opportunity to assist further.
Kindly note that we are aware of your query and that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media
Thank you for allowing us the opportunity to assist further.
Kindly note that we are aware of your query and that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Rafeeqah
Telkom Social Media