MS
Michael S

1 reviews | Active since Jun 2016

28 Jun 2016, 12:40

Where is my landline and ADSL???

<p>Been without any service for 4 days now. I keep on asking for progress on the fault, and keep on getting the same answer.....we will make a note for the technician. Please sort me out, because as a small business owner, I need my ADSL. Its not just me, it looks like the whole neigbourhood is down. Eish....</p>

0
Replies (2)
Telkom
Telkom's reply29 Jun 2016, 13:41
Official

Hello stevensm007

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

MS
Michael S's update26 Jul 2016, 17:41
Reviewer Update

Hi....

It has been more than a month since the service was disrupted due to cable theft. Telkom promised us alternative technology, which I am still waiting on. Must I cancel my Telkom line all together?

At the moment, I am paying for an ADSL contract, which I cant use. My alarm system is'nt armed response anymore becuase there is no way for the system to dial the response company. Is there any progress on the situation?

Come on man, we are living in the 20th centurary, where technical things like this should have been sorted out a long time ago. I am giving Telkom 2 more weeks to reinstate my service, otherwise I will cancel my contract. Ans its not just me, its our whole neighbourhood. It seems like Telkom has enough money to loose its existing customers, or are they depending on a goverment bailout when thing goes tough in the next year or so.

I am very frustrated at the moment. Must I cancel or not? Give me a reason not to cancel...

Thanks.