WHERE IS MY DEVICE?????? Job no : TRJ004611

Good day. I sent in my Hauwei E5776 in for repairs as it was not picking up a signal. I gave the device in, on 12 July 2015 to be repaired. To date I have not received any communication as to whether the device has been fixed. When I called the Centurion branch they said they will follow up. I have not heard from them since I called them about the device. <br> This is unacceptable.I am paying for a device that doesnot work and I dont have in my possession. <br> <br> Where is my device???