Where is my 40 gigs of Data!
A year ago we took out a contract of R399 for 140 gig data. It was advertised as 70 gig day and 70 gig night. This is my cousins account. We received this for 2 months only. It then dropped to 60 gig day and 60 gig night. Which is useless as no one is awake to use night data. There again Telkom scores. For the past 2 months we have been receiving 40 gigs for day only. Where is our 20 gigs? I have tried to log complaints on Facebook and Twitter and forced to speak to Karabo the Bot which is insane, that Bot is unable to help me.
Telkom where is our data for 2 months. This equals to 40 gig of data that I don’t have.
Vanessa Franks
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Replies (1)'s updateReviewer Update
01 Nov 2021, 14:45I can supply account details etc. My cousin is cancelling this Contract but before we do I want what is owning to use which is 40 gigs of data for October and November. You can lot in and see exactly what we received. I have a screen shot for 1 November. I carried 11 gigs and I am sitting on 51.05 in the early hours of 1 November. I should have had 71.05! This Is infuriating because it’s our money.
's update01 Nov 2021, 14:45
Reviewer Update
I can supply account details etc. My cousin is cancelling this Contract but before we do I want what is owning to use which is 40 gigs of data for October and November. You can lot in and see exactly what we received. I have a screen shot for 1 November. I carried 11 gigs and I am sitting on 51.05 in the early hours of 1 November. I should have had 71.05! This Is infuriating because it’s our money.