Where does one start with Telkom?
<p>Summarizing my problems... I had to deal with no leas than 12 different Telkom staff just to get my adsl line active! And this was because each time I experienced a new problem. Every person or the entire Telkom system is not designed to be able to give customer satisfaction. This took my quite a few weeks end quite a few calls and visits toe a branch. </p> <p> </p> <p>I then had a problem with once again, my account number being incorrect on the system, debit order did not go off and then I had to do an EFT. I was then billed extra for a late payment, due to Telkom incompetency. </p> <p> </p> <p> </p>
Hi jacques-naude-2
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
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keagan
Telkom Social Media Team
Best regards,
Hi jacques-naude-2
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
