When will you get this right?

Item: Telkom
Rating: 2
Author: Bronwyn M

I have been trying for 4 months to get the debit order details changed on my account. I have been into the store, they changed the details but it still debits the old account. I then called the call centre who also change the details, but I am still being debited on the old account. Who will be able to actually get this right?

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Replies (1)

Telkom's replyOfficial

04 Jan 2016, 14:39

Hello brontyge,

Thank you for bring this matter to our attention,

Please advised that we have sent you an email awaiting your reply so that we can further assist with your query.

Your reference number: SM183228

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team

Telkom's reply04 Jan 2016, 14:39

Official