When will they stop taking us for a ride? Enough is enough

I dont know where to begin, This is regarding my experience with my network provider telkom. As much faith as i out in the company it saddens me to share my experience about telkom and how appalling they are as a service provider:

On 11 April 2018 I went to a telkom store for assistance regarding my mobile routers and was advised that a consultant will call me in no time of which a consultant did. I explained as per below why i was at telkom;

1. I have two mobile router contracts with telkom as per below > For R149.00 5GB day time > 10GB midnight >10 GB Wifi hotspot data

1.1 For R 549.00 1GB day time > 5GB night time > 10GB wifi hotspot

By the 11 both my data bundles were deplete and i called to query how being on whatsapp and e-mails can finish at most 6GB day time data of which to this day I am still awaiting the feedback,meanwhile whilst i wait i have to spend more money buying data hoping someone at telkom will do their job and fix their errors as well as to keep me posted. To add to that I gave the company benefit of the doubt to fix their mistake which was futile of me having been in the similar problem with telkom. To add insult to injury when i made use of data between 00h00 and 17h00 which is considered midnight as per my contracts terms, to my surprise(Not surprising actually) i discovered that they were billing me on my day time data.

Telkom service is appalling and i want nothing to do with a company that does not value and respect our hard earned money and all they know is to charge charge charge for no service at all. Im calling on anyone who will read this and have experience the same problem to come out and if needs be go to court for our grieviances to be listened to, its now long over due that someone actually respected terms of the contract they themselves set, its time they realised that our R800.00 a month are our hard earned money.

On top of the above they loaded data as mentioned above fr May and all i did was read one article and whatsapp, and 6GB is now all gone, Now tell how does reading an article and whatsapp texting cost 6GB in what country what world is that possible, who will pay for the extra data that i had to buy when telkom flopped and still continue to flop?

I say agin if anyone reads this and have been affected please come out, social media,radio anywhere because enough is enough, we cann continue to be ill treated for the money weearn so hard. As for telkom ive done my business last with them for all my life including my immediate family,