When will Telkom render service?

Item: Telkom
Rating: 2
Author: Stephanus van der Watt

On 20/8 our telkom line became faulty and was repaired by Telkom on 25/8. However these repairs caused our IDSL line to become inoperative. Call to web africa was lodged 25/8 (ref 168CWK200815) and we were informed Telkom will attend to the problem. On 29/8 we received phone call from Telkom which indicated that Technician will be in touch. After no response we followed up on 1/9 and were informed that matter will be escalated to technician.... No response to date and we URGENTLY require internet. Could you please assist!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

02 Sept 2015, 21:56

Hello fw,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM141776.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
***

Best regards,

Telkom's reply02 Sept 2015, 21:56

Official

Best regards,

When will Telkom render service?

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