FG
Francois G

1 reviews | Active since Mar 2009

04 Feb 2016, 11:40

When will Telkom Listen? Please contact me.

I have left numerous requests for Telkom to contact me and all I get is empty promises. Fault gets cleared 3 days ago after months of struggles, repeated faults logged and yesterday technician works up the road and all messed up again. How can anyone stay positive with such atrocious service? Escalated, customer care, Hello Peter and promises that they will contact me, but STILL WAITING. Previous month reduced fees for bad service, this month they recovered it all from me.<br> Internet is very slow AGAIN. PLEASE HELP !!!<br> Fault logged again 140CTK040216<br> I have logged more faults this past months with Telkom than ever. You are loosing it. Please get your house in order as I am tired of the lack of service.

0
Replies (1)
Telkom
Telkom's reply04 Feb 2016, 13:50
Official
Hello greeffbf,

Thank you for taking my call.
We currently attending to the query and will be in contact with further feedback.

Regards
Telkom Social Media Team.