1 reviews | Active since Sept 2015
when will I get my ASDL Line?
Visit Bluff branch and select ADSL Business line 23 July- Business ADSL Installation booked for 18 August, on arrival the Pole outside was loose. Technician stated he would report. August 19, call Telkom and find no report made so I make a report. 25 August- Pole installed. ADSL Booked for AM on 28 August. 15:41 28 AUGUST Technician on scene advises he cant wait for me to send someone back to property- (3 km drive), that he will call and install morning 29 August. 29 August NO CALL NO INSTAL. 12:31 29 August- Tech advises he didn't get the jobcard- will trace Monday and install AM. 31 August no arrival- go to Bluff TELKOM. They advise there is no booking for installation, they make one for 7 September. Speak to manager- he calls and advises me that they will install first thing 1 Sep- ask for SMS he says he gives his word. 1 September- No one arrives,.... email branch for managers details, no response.... I have no TELKOM line to call on, have wasted hours of time and am trying to run a business. WHAT DO I DO?
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Zulfah
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141485
Kind Regards
Zulfah
Telkom Social Media Team
