When is tomorrow starting?

Telkom, oh Telkom, where art thou? November's anniversary came and gone since my last review but alas, still sitting with the same issue. Account suspended again after every second month and every second month I need to call in to confirm my debit order status. Every month it has been confirmed but every month I'm having issues. I have shouted, begged, cried and complained to no avail. Is there anyone with half a brain that can assist me? Can we not go back to you just honoring our agreement to debit the money like we used to? It's not rocket science, you are killing my credit score. Some feedback would also be appreciated and I'm not talking about debt collectors calling to confirm that my account is always up to date.