When incompetency becomes hilarious!!!!!!

<p>I have to share this story with you, soon it will be on all social media too, and yes our calls are also recorded for our safety and training purposes, So Telkom phones me back...... All my payments were allocated to a deposit account by the lady at the post office where we paid my installments , thus it never refelected on my Telkom account, This is what a lady Hester from Telkom explained to me. I told her my internet still isnt working so she says I need to log a call with technical, which I actually also did 10 days ago. So She says to me it is definately not an account problem since I am actually R 1300.00 in credit. I ask her yesterday "mam so is my account sorted out now", she say yes they will not phone me again since I am definately not in arrears, The fault is with Technical. I phone yesterday and log a call with technical....... Can you guess what happens?, by now I'm sure you can????? Technical phones me back and says they can do nothing for me since my account has been suspended since my account is in arrears. Now Telkom you have proven the level of competency that you are at, you have also proven that you have no clue of customer service, So I am stating here on this site so that I will have some sort of backing from people who actually care and have a clue what is going on in the world.... If you do not get your act together and sort out my internet by Friday 30/07/2016 you are wlcome to come fetch all your equipment and then please go try this ***** or theft with some other customer. I will then proceed to aproach a service provider who actually knows what is going on in their business. And please I don't want to hear this has been escalated to somebody because you guys escalate everything but nothing happens, sort it out or prove your apauling competency by just collecting all your equipment and cancelling my account</p>