Whats the point

Whats the point of having a call centre if no one answers. How can you expect people to hold for up to 40min?? Is there only one person working in the call centre? Some people only make use of some of your services. I try to do as little business with you as possible. So I only have my dsl line with you. Im paying out of my own pocket to hold for 40min with no answer. If it wasn't for your monopoly in the market surley you would have been bankrupt by now.<br> <br> Worst customer service in the country by FAR!!!!!