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clinthawks C

1 reviews | Active since Feb 2017

03 Feb 2017, 09:33

Whatever you do NEVER use Telkom as a Service provider- You've been warned!

<p>For the last 4 months I have tried to cancel my service with Telkom becuase I dont live at the property that I had the services and for the last four months they still keep debiting my bank account. I have spoken to countless call centre agents who all say they'll escalate the request and I even went into a Telkom branch and it still hasnt been cancelled and i'm still paying fro a service that I'm not using! (never mind that their accounts department also double debited me last month too)</p>

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Replies (1)
Telkom
Telkom's reply03 Feb 2017, 11:35
Official

Good day Clinton,

Please privately reply with your ID number and affected number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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