LW
Lee-Ann Wampach

1 reviews | Active since Jul 2018

03 Jul 2018, 13:20

Whatever you do ... don't move to TELKOM

I recently changed 2 x cell phone contracts from MTN to Telkom. Something must have gone wrong with one of the numbers when the number was ported across to Telkom because I have NO DATA and have had no data since the port … approximately 5 weeks now. I have been into the local Telkom office a number of times to no avail … I have called the call centre numerous times and have been promised by team leaders and managers that they will escalate my issue and call me back … I am still waiting …. and still I have NO DATA. The number I ported is a business phone number which means that whenever I am away from the office (which thankfully has WIFI) I can receive and send no watsapp messages or go on the internet … which means no messages to and from my customers!!!!!!!! I have changed sim cards and phones but the problem remains …. and I am paying to data which I cannot use.

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