1 reviews | Active since Mar 2009
WHAT WAS I THINKING???
CANCEL MY CONTRACT! You can debit for the last time at the end of the month & then I WILL stop your Debit Order! I will NOT be paying ANY penalty fees & my router will NOT be blocked. I still have Pre Paid data of 70GB that I want to use after 00:00. Please do not try stop me from cancelling, otherwise I WILL go to the Consumer Protection Act! I have been to your Centurion Store & called your Call Centre NUMEROUS & dealt mainly with HIGHLY *********** advisors & staff, especially Zinhle in your Call Centre that does not have the ability to listen or comprehend ANYTHING! I gave you till 00:00 (09/7/2015) to sort everything out, but as per the screen shot (sent to your mail), but you can CLEARLY see that NOTHING was done! I need the data & will now go to someone that actually help their clients. It is really strange that I still stuck with Telkom after the last incident (STILL NOT RESOLVED & GETTING NO FEEDBACK) & stupidly wanted to upgrade & give you more money! HINDSIGHT IS 20 20
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo M
Telkom Social Media Team
Best regards,
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo M
Telkom Social Media Team
Best regards,
