TH
Tobie H
1 reviews | Active since Aug 2018
27 Aug 2018, 10:42
WHAT THE HELL TELKOM
My Review is about the lack of feedback , Telkom wants to charge me call out fees if the problem was on their site Get back to me NOW or I will see you on Carteblanche , it took them 21 days just to tell me after 4 faults lodge it took them 21 days to tell me I have reached my caps , after telling me 4 times its lines on their side not mine they will send agents.
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Replies (4)
Telkom's replyOfficial
28 Aug 2018, 13:16Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply28 Aug 2018, 13:16
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
TH
Tobie H's updateReviewer Update
28 Aug 2018, 13:25Hi Thanks for coming back hope you guys can fix this as my Debit is going of on the 31st Aug 2018
Affected tel Numbers ***// ID *** // Cell ***
TH
Tobie H's update28 Aug 2018, 13:25
Reviewer Update
Hi Thanks for coming back hope you guys can fix this as my Debit is going of on the 31st Aug 2018
Affected tel Numbers ***// ID *** // Cell ***
TH
Tobie H's updateReviewer Update
03 Sept 2018, 13:06Any Feedback Telkom did not do a Debit order as scheduled ?
TH
Tobie H's update03 Sept 2018, 13:06
Reviewer Update
Any Feedback Telkom did not do a Debit order as scheduled ?
TH
Tobie H's updateReviewer Update
12 Sept 2018, 13:15Okay I am done like really done with Telkom , listen to this they want me to be liable for a R 360.00 call out fee and they told me the lines are faulty on their side took the 21 work days to tell me that they busy capping me LOL!!! now after i gave i complain on halo peter you respond THANK YOU FOR THAT but still no solution i was told i will pay the R 808.00 bill or they will cut me off after i gave them all the necessary info and they did not do the Debit order telling me it bounced no guys legal what you are busy with is not legal , you guys still ow me a R 205.00 credit from instillation date as well , so please i ask if you are going to cut my WiFi for something that is not my fault, you will never here the end of this 4 of my friend exactly same problem so we are more than ready to proceed to social media , Cart Blanche are you ready for this ? so i ask you with pleading eyes please tell me what is going to happen so that i can get the solution !? I will really love the response
TH
Tobie H's update12 Sept 2018, 13:15
Reviewer Update
Okay I am done like really done with Telkom , listen to this they want me to be liable for a R 360.00 call out fee and they told me the lines are faulty on their side took the 21 work days to tell me that they busy capping me LOL!!! now after i gave i complain on halo peter you respond THANK YOU FOR THAT but still no solution i was told i will pay the R 808.00 bill or they will cut me off after i gave them all the necessary info and they did not do the Debit order telling me it bounced no guys legal what you are busy with is not legal , you guys still ow me a R 205.00 credit from instillation date as well , so please i ask if you are going to cut my WiFi for something that is not my fault, you will never here the end of this 4 of my friend exactly same problem so we are more than ready to proceed to social media , Cart Blanche are you ready for this ? so i ask you with pleading eyes please tell me what is going to happen so that i can get the solution !? I will really love the response