What the hell, Telkom???

<p>So, I have reported a fault on a business line on the 21st of September 2016. I phoned every day to follow up on my fault. On the 29th of September somebody told me that the fault has been resolved. What? Really? For the past 7 days I was told that a technician has not yet been assisgned, the fault is in progress, they are working on the problem remotely, blah blah whatever. So I had to log a new fault on 29 September. Yet again, phoned every day to check progress and was told the same thing.</p> <p>Yesterday somebody told me that they will escalate the issue. Now, after holding for over 30 min I am told the fault was resoplved and closed yesterday and the only way I can get someone to sort my issue out is to log a new fault.</p> <p>Today being 13 October, 3 weeks of issues with a business line, I have to start over.</p> <p> </p> <p>The issue I have with my line is that it crosses with other lines, I can hear a fax sound in my ear when I phone or when someone phones me, as well as a busy tone and a dialing tone.</p> <p>This is unbearable. What can I do???</p>