I8C
IRWING 881 CC
1 reviews | Active since Mar 2017
16 Oct 2017, 12:27
What the hell????
How long does our business have to sit without a landline and internet???? Our Telkom line stopped working last week Wednesday and we reported the fault immediately and got a reference number since then got an sms on Saturday saying they will attend to it shortly but have not heard anything since then. And it is not only us there is a few neighbors that landlines are also off. Can we please get some answers to what is going on and when this problem will be resolved.
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Replies (3)
Telkom's replyOfficial
20 Oct 2017, 11:32Hi JohnDan55,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply20 Oct 2017, 11:32
Official
Hi JohnDan55,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
I8C
IRWING 881 CC's updateReviewer Update
23 Oct 2017, 15:30Good day,
Today is the 21st of October 2017 and there is still no landlines or internet, this is a business line and we are losing clients due to the fact that nobody can get hold of us.
Can this problem be that big and unresolved? Nobody can give us an answer at Telkom to what exactly the problem is and when it will be resolved, how many times to we have to phone???
I8C
IRWING 881 CC's update23 Oct 2017, 15:30
Reviewer Update
Good day,
Today is the 21st of October 2017 and there is still no landlines or internet, this is a business line and we are losing clients due to the fact that nobody can get hold of us.
Can this problem be that big and unresolved? Nobody can give us an answer at Telkom to what exactly the problem is and when it will be resolved, how many times to we have to phone???
I8C
IRWING 881 CC's updateReviewer Update
23 Oct 2017, 15:30Good day,
Today is the 21st of October 2017 and there is still no landlines or internet, this is a business line and we are losing clients due to the fact that nobody can get hold of us.
Can this problem be that big and unresolved? Nobody can give us an answer at Telkom to what exactly the problem is and when it will be resolved, how many times to we have to phone???
I8C
IRWING 881 CC's update23 Oct 2017, 15:30
Reviewer Update
Good day,
Today is the 21st of October 2017 and there is still no landlines or internet, this is a business line and we are losing clients due to the fact that nobody can get hold of us.
Can this problem be that big and unresolved? Nobody can give us an answer at Telkom to what exactly the problem is and when it will be resolved, how many times to we have to phone???