What the @#$%

<p>So it was time for me to be a big girl and take out my own contract. I am a vivid apple user and decide to go for the iphone 6. Walked into Telkom mobile and decided to sign up for my contract. Stood in a ridiculously long line but was patient because I know I wanted this, I was greeted by a wonderful consultant with brilliant customer s****s. I then filled out the form which allows me to apply for the contract. Within seconds my contract was approved. I was then told by the consultant that I would have to pay a pro rata for the remainder of the month and then obviously my full installement. Got home after work today and received my bill. WOW - I have to pay in two months installments. Rushed off to N city mall to clear up this matter. The consultant in store told me that something must be wrong because you only suppose to pay your pro rata and your subscription which is exactly how I understood it. The manager (I suppsoe by her attitue) told me no because it is an iphone you pay the full maount as the phone is detachable (battery and stuff). I called into the call centre and was told that no you are only suppose to pay your pro rata and installment. The "manager" insists that I 'm wrong. I also asked what the cooling off period was and the call centre consultant mentioned 3 months and "manager" 7 days. However, I am not too concerned about the cooling off period what I would like to know is why do you have to pay for a full month when I only had the phone for 4 days in August. TELKOM MOBILE is *********** their customers if this is the case and I will have an ombudsman look at this because I have friends who have the same phone on contract with MTN and Vodacom and this is not the case, so why does TELKOM MOBILE feel that they have the right to do that? </p>