What Service??? There is NONE.... !!!

I have been with Telkom with a ADSL line from July 2017, I then upgraded to a Fibre Line from August 2019, on a special of R807.00..... well that was my first biggest mistake. They continued to charge me for the ADSL line as well as overcharging me for the fibre. I then contacted them on numerous occasions from November 2019, and finally in February, someone finally sorted this out, or so I thought, Apparently they did cancel the ADSL line, but have still been overcharging me on the Fibre line and not in accordance with the agreed price. They then have the audacity to disconnect my internet, even though I am making the monthly payment of R807.00 every month. I spoke to someone this morning to sort this out (reference no ***1), and am still waiting for my internet to be connected, even though they said it would.

On top of the billing issue, it has been the nightmare with the D-Link box, which has never worked properly and every day literally I have to restart the internet. On top of that I have had to go into the D-Link portal on numerous occasions to reset the D-Link box and upload the settings to reset everything so it will work. This has now become literally a weekly problem. I have spoken to various people at Telkom, but all they keep saying is... it must be Vumatel. I need a technician to come and replace the D-Link box, as it has been a problem from the start. But no joy yet. I still have 9 months to go on this contract and am considering going legal, as Telkom are in breach of the contract, as they are NOT providing the service as they should.

I will definitely be changing providers ASAP.... from a VERY VERY VERY VERY UNHAPPY CUSTOMER.