What service?

On the 18th of May, I completed an online application for a ADSL line at my residence. I received a call from a representative from Telkom shortly after, and later a SMS, asking for a R700 Deposit. For some reason when I wanted to do the payment, I could not connect to my online banking, so I went to the Telkom shop, where I was then redirected to a Post office, where I made the R700 deposit. Then nothing… I then phone Telkom a week later, who informed me that my despot does not reflect. After a few days and numerous calls, and speaking to a lot of agents, it finally emerged that the deposit was directed to a wrong account and not the deposit account. I have been promise that this will be rectified ASAP, but still I am not sure what is going on. I phone regularly, but all I get I promises that is being look at. My original order then automatically was canceled, and I got a new one after speaking to a Telkom agent. My original order number was ********** 73A, the new one is ********** 07A, and I have also a escalation reference that one consultant gave me, which is 323217

I was promise a few times that I will receive a call back from Telkom, but nothing!!!!!!!!

I just want my line at home. I do not want excuses for the inoccupancies at Telkom. I have paid my deposit, I have been waiting almost a month…