What Service

We went in to the tygervallei branch to request our line speed be increased to 10mbps as I need the internet to do my job(I need said service to generate income), this was on the 11th of december. They told us it would be 4 business days for the change to be made. We went back today 30th of december to cancel this as it still hasn't been done. At the store they told us the order was only put through yesterday. so it took them 18 days to place an order. I really wish we could have a competitive market for phone lines in this country so that people can actually voice their frustration. Your service is non existent and this is according to everyone i speak to. Please don't contact me regarding this matter as I just want you to understand what your \customers"are having to go through everyday.<br> <br> """