What's with this R1 500????

Item: Telkom
Rating: 2
Author: Morongwa K

After the last complaint, I was contacted by Telkom about 2 weeks to \resolve"the matter. Then I receive a call this week to turn my complaint into a complement. What's there to complement exactly?? To my surprise my account was suspended again yesterday. This was after I called customer care to credit my account with R100 airtime which they did. My question is if my account was areas why was it credited? I called customer care today to query it"

Helpful (0)

Replies (1)

Telkom's replyOfficial

17 Sept 2015, 10:55

Hello Ditlhong,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is SM146550

We apologize for any inconvenience caused.

Regards,

Eric
Telkom Social Media Team
***

Telkom's reply17 Sept 2015, 10:55

Official