WHAT RESPONSE!!!!!!

After 3 Hello Peter reports I still get response from you \sorry inconvenience consultant will contact you\" WHEN?<br> In a nutshell A new account was opened for me no: ***, my actually account no: was *** why was it changed. Please reinstate my old account with the plans that I had cancel my new account and put my calls onto the old account. I paid R500. last month which does not reflex on my new account but it has been credited to my old account, how does this work if the account is closed? I have tried to phone you on the numbers that Telkom has given me, they are *** this number does not exist and number 01020 is always engaged. If it is not to much trouble, could you please contact me. For you information it would be better to contact me on my landline."