???? What more do I have to do

<p>After a week since I comaplined on HelloPeter I have had one little response from Telkom which just said they are busy working on the problem? Now what?? </p> <p> </p> <p>The Order Number is: ********** 75A</p> <p>Previous Review...</p> <p>I placed an order for an ADSL line at our residential address. The order was placed on the 23rd of September. Then telkom went further and told us the only way the order can be placed is if we pay R700 deposit. We as the customers had to phone every week to get an update as Telkom doesn't even care to let their cutomers know what the progress is on an order. I phoned this morning to get an update again and wanted to speak to a superior as the Lady who answered (sounded like Nombuso) just told me its a networks problem. I held on for 20 min after all this Telkom is still wasting my money to keep me on hold. I ended the call and phoned back spoke to Kwanele and asked her to phone me back, she took my number but never got a call back. I phoned back again and spoke to a Voyo or someone who just refused to help me in any way even said she can't phone me back. This is the way Telkom handles their customers they must give me back my money and i will take my business elsewhere. I am a very unhappy customer and can't believe that call centre agents can speak to a customer like they have spoken to me. I wish there was an even lower star rating than terrible as that is what Telkom deserves. Everyone told me i was crazy to go to Telkom but i though they would be great well what a nice newsflash i got.</p>