What is this!?

<p>I do not understand how it is that Telkom is able to give such bad service. Its almost 2 weeks sins i have loged a fault for my line that has been down. And still making alot of calls and reports on the issuse but no one is getting back to me. Everyone is telling me the tecs are busy with it or they are on holiday or they are not at work. And when I went to do a follow up today thay are telling me that no tec has been assigned but everyone before this person told me that a tec is busy with the fault. I want this sorted today! </p>