SR
SOS R

1 reviews | Active since Mar 2009

02 Dec 2015, 10:59

What is the point?

There seem to be nothing one can get from your call centres, each time you call you are asked to go to the shop as if the shop will offer better service. So I ask, what is the point of having call centres if all they do is to refer you to the shop? <br> <br> As for your website, it is also not helpful in terms of content.

0
Replies (1)
Telkom
Telkom's reply02 Dec 2015, 13:55
Official
Hello NeedHelp,

Thank you for your post.

As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.

We apologise for any inconvenience caused.

Regards,
Lindani
Telkom Social Media Team
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