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carmelita J
1 reviews | Active since Jul 2015
03 Feb 2016, 20:44
What is standard reconnection policy
Dear Telkom I have paid my account a week ago how much longer will I be disconnected is it even legal to cut me after having myy account paid and to tell me daily to call back the next day.....
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Telkom's replyOfficial
03 Feb 2016, 22:42Hello Leighkhaya ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the billing department and feedback will follow.
Your reference number is SM196491.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the billing department and feedback will follow.
Your reference number is SM196491.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply03 Feb 2016, 22:42
Official
Hello Leighkhaya ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the billing department and feedback will follow.
Your reference number is SM196491.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the billing department and feedback will follow.
Your reference number is SM196491.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media