TD
Thelma D

1 reviews | Active since May 2017

16 May 2017, 09:39

What is happening at Telkom???

<p>We have not had an ADSL line since 22 March 2017. A landline in sales down since 17 March 2017. This is a business and we are losing business because of this. Other phones have taken months to restore.</p> <p>What is going on at Telkom? Is it a blatant disregard for their customers? I have been promised that a supervisor will call me back, but to date, no supervisor or anyone else has ever called back. I have made calls to them daily, then weekly and no response. "A technician has been assigned." Really ????? </p> <p>Your service was bad before, now it is non existent. </p>

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Replies (1)
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Thelma D's update25 May 2017, 09:07
Reviewer Update

Dear Keagan,

Tthank you for your help with the two lines that were down. The technicians did come out and fixed those two, but then damaged one of the other lines.

Now we still waiting for them to fix that one and another which has become very noisy.

I just want to cry.

These guys dont always seem to know what they are doing.

Please help.

456CRZ190517

248CRZ220517

Regards

Thelma