WHAT IS GOING ON - Cancel a contract with no communication

Telkom - where do I even begin.

Absolutely appalling customer service, disgusting communication and the nerve to tell a customer WHO IS PAYING FOR A SERVICE YOU OFFER that I should take a phone with a smaller capacity as I don't need the 128G - How do you know what I have on my phone or what I use it for.

Application placed on the 3rd of November 2017 and approved for 2 x iPhone 6s 128GB with no problem at all.

I called the customer service number and tracked the order daily for almost 27 days now.

To have an absolute friendly and helpful sales consultant tell me that the application was cancelled on the 17th of November 2017 due to no stock BUT NO COMMUNICATION was made to me informing me of this issue.

So when calling the sales agents were lying saying they are waiting on stock or just being trained to leave customers disappointed?

HOW CAN YOU OFFER A SERVICE OR CONTRACT AND NOT BE GETTING STOCK BUT HAVE IT ON YOUR WEBSITE TO APPLY FOR!

Someone needs to get hold of to resolve this issue with finding stock for the phone as its still available on your website

This is disgusting service and not a great impression to leave when a customers wants to use your services to run a business

RESOLVE YOUR PROBLEMS