What is a Person to do?

What must a person do.<br> Telkom ADSL.<br> 6.7.2015 logged a fault for our ADSL ie. Telkom Line. Reference 708495 no line therefore no internet access.<br> 21.7.2015 Call to Telkom who advised the fault was fixed on coming home from work found<br> Nothing fixed and back to square one after waiting so long.<br> 21.7.2015 logged the same fault reference no. 713484. Said they would move it up the line to be attended to.<br> 31.7.2015 phoned as asked what was happening and quote was told:-<br> \We have your fault what more do you want us to do