What internet service?

<p>I have been a client of Telkom for roughly 5 years now. We have a Telkom landline solely to have internet at home. The telkom internet is so poor in our area that it is almost non existant. We have had incidents where we were without internet for 5 weeks. My wife uses internet to run her business from home and during times that internet is off, she can not get messages, updates etc. We have lost money from lost opportunities during times when internet is down and even phoning them and telling them that we are losing money does not seem to bother themat all. over a period of one month, we are without internet about 10 days and if the internet is not off, we get upload and download speeds as low as 10-17kbps. It takes 15 min after we have clicked on the internet for the google home page to open. Problem is in our area we can not seem to get wireless internet signal and also there are no fibre optic lines in our area so we can not even upgrade from this pathetc telkom service. We had numerous technicians at our home trying to " fix" the problem and they end up blaming us, or blaming our internet security, to even blaming telkom as the lines are old and our exchange is far from my house so we can not get any lines faster than 2mbps. We pay almost R800 a month for the line rental and uncapped internet and at least 5- 10 days a month we are without internet altogether and during the rest of the month the speed is not even 100kbps. I phone them on average 5-10 times a month, and on average I spend 20-60 min per call with them and sometimes when the landline is not working, then I have to phone from my cellphone. Is there someone that can assist or give advice what to do. If I had options I would not be a client of telkom anymore but I am not aware of any other cost effective options.</p>