JS
Jayesh S

1 reviews | Active since Jun 2015

26 Aug 2017, 10:20

What Hellkom does not tell you!!!

Their system cannot differentiate between day surfing and night surfing. They tell you to switch your device off at 12PM and restart again for it to work. All lies, it is set not to work at the beginning of the month, so that you have to buy additional data. They then admit their mistake and promise to fix it as a matter of urgency. It's been 21 days now and no matter how many times you remind them, hours of being put on hold, and calls ended then they at fault. Even went to the Table View telkom store few times and still no call back. Unfortunately there is no limit tothe bad service you will experience with Telkom. I will spread the message and hopefully save some of you from this agony.

0
Replies (0)