What Happened to my Order.

Further to my unhappy situation with Telkom is:- On the 29th September 2015 I went into your Hemmingways Telkom Shop in East London and ordered a new laptop computer. I wanted a HP make but they only had Len.... so I said fine I will take it. The African gentleman went and got on from the back. He filled in all the forms and I signed them and he took a copy of my ID. I wanted to take the laptop but he said I could not I had to wait for a call from him which he will do before 2 October. I received various calls from Telkom telling me that they were going to reconnect my ADSL and my line to Interned. On this I told them that it is fine as long as I do not get charged until I receive my laptop. A technition came out to test my line for the connection. All is set up except I have not received my call for my laptop to be collected. I have been into the branch again and no one could help me as for phoning your help line, I just have not go the time to hold on for +- 45 mins and then the call is still not answered.<br> Please will you cancel my laptop order .<br>