ZM
Zwelethemba M

1 reviews | Active since Oct 2014

24 Aug 2016, 14:07

WHAT DOES ONE HAVE TO DO TO GET THEIR LINE UNSUSPENDED

<p>TELKOM IF THIS IS NOT RESOLVED ASAP, I WILL SURELY BE MOVING TO ANOTHER SERVICE PROVIDER.</p> <p> </p> <p>THE SERVICE LEAVES A VERY BAD TASTE IN MY MOUTH...I'VE BEEN WITH YOU FOR FOUR YEARS!!! NEVER HAVE I EXPERIENCED SUCH.</p> <p> </p> <p>NOT EVEN DESERVING A STAR!!!</p>

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ZM
Zwelethemba M's update25 Aug 2016, 09:43
Reviewer Update

Noleen

This is frustrating. very frustrating

I have lost business from potential clients because of this.

Four days of not being able to communicate when my account is up to date

DO YOU KNOW HOW MANY PEOPLE AT TELKOM KEPT TELLING ME THAT THEY WILL SEND AN EMAIL TO BACK OFFICE AND THE COLLECTIONS DEPARTMENT AND DO ESCALATIONS THE PAST FOUR DAYS....MANAGERS OR TEAM LEADERS LIKE MUSA PROMISING TO CALL ME BACK AND NO ONE DOES.

DOES THE BACK OFFICE OR COLLECTIONS DEPARTMENT EVEN WORK THERE??!!

I had to reschedule meetings because of this and some of my clients are not happy.

PLEASE FIX THIS LINE TODAY!!!