What does it take to cancel a Telkom landline??

<p>I sent a Service cancellation request with all the necessary documents to Telkom on 25 February 2016.</p> <p>I received a confirmation of receipt immediately saying that a consultant would contact me within 48-72 hrs.</p> <p>Two weeks passed with no response so I decided to contact Telkom. They requested that I send through the cancellation request once again...so I did.</p> <p>Another two weeks passed with no response.</p> <p>I then moved to another city...</p> <p>After contacting Telkom again there was apparently a problem with the ADSL line so I had to wait another two weeks for the line to be transferred back to Telkom.</p> <p>I contacted telkom again where the consultant transferred me to her Callcentre Manager because she had no idea how to sort out the problem.</p> <p>I spoke to Mr. Linda Nkutha who was extremely helpfull and said that the line transfer wasn't correctly done...so the process started again.</p> <p>It has been 3 months now with absolutely no progress.</p> <p>I still receive my bill of R599 every month and I haven't been staying at that address for the past 2 months.</p> <p>I am absolutely disgraced by the pathetic service from Telkom.</p> <p>What do I need to do to cancel my landline??????</p>