What do we pay for???

<p>My parents have been harassed quite badly on their landline during the month of March and April 2016. How can they have no right to receive the list of their <strong>incoming/received</strong> calls when they so clearly pay Telkom for a service. It is so unfair even with my dads identity document and signed letter we are refused. Why do we as clients have to go through such torment and have no say about it? If this is the case, our parents including all of us will be cancelling our telkom contract, it is ridiculous to beg for what we pay for. If you are interested in all of us staying with Telkom, we would appreciate your assistance in this urgent matter please.</p>