What an incompentent compamy

<p>I have app**** for a contract to purchase a laptop. Received the first month statement and everything was ok. The next month i received a statement and my surname has changed and a new contract was added on. I went to the nearest Telkom outlet as well as phoned them twice. Everytime they say they escelate it. Now the debit order will go of for plus minus 4000 in stead of 600</p>