RV
Ross V

1 reviews | Active since Jul 2014

10 Jul 2015, 13:48

WHAT A USELESS SERVICE I AM RECEIVING

Granted that my whole area has been down, due to Telkom line being ******, but for Telkom to not even inform me of any progress is absolutely unacceptable. I am annoyed. I have not had internet for the last 2 weeks, and every day that I have phoned, they have said that they have dispatched a technician. <br> <br> My business is run from my home line, and because of your bad service, I am the one loosing out. <br> <br> If you demand people to pay on time, I demand that you provide a good service with feedback. <br> I am purposely recording my conversations with Telkom, and will ensure that this becomes a public affair, if I keep getting **** to. Your service is absolutely terrible, and I would like feedback as soon as possible.

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Replies (1)
Telkom
Telkom's reply10 Jul 2015, 15:00
Official
Hello rossviljoen11,

We apologize for the inconvenience caused.

We assure you that an investigation into the incident is currently underway by our Technicians & feedback will follow.

Your social media reference number SM124596.

Regards,
WilliamLetwaba
Social Media Team