PC
Pieter C

1 reviews | Active since Feb 2015

17 Feb 2015, 18:33

What a struggle to Cancel Complete Telkom Account

I have been struggling to get hold of anybody at Telkom and holding the line for hours! <br> <br> i just want them to please Cancel my Complete Telkom account from 13 February 2015 for the Line Rental/Telephone and ADSL/Internet Data (EVERY THING OF MY ACCOUNT), my contract expired 2014/12/01, and i have been struggling since. I am disabled and every time it is a mission for myself but i went to wonderpark and kolonade Telkom but they also don't care to help disabled people. <br> <br> I will only pay the amount until 2015/02/13 because that's the day i threw away the telephone and modem so those i do not use anymore and now i don't have a job so i can't pay them further than the above date anymore!<br> <br> <br> Thank you very much

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Replies (1)
Telkom
Telkom's reply18 Feb 2015, 10:58
Official
Hello Pieterctz,

Thank you for alerting us of this matter. Apologies for all inconveniences caused.

Kindly note that we have escalated this matter to our Back Office Team for further assistance. Feedback will follow Ref: SM90072

Kind Regards
Tebogo Nash
Telkom Social Media