What a laugh!!!

<p>I app**** online for a contract on 19/11 and was contacted by a call centre person on the 21/11, after 30+ minutes on the phone she confirms my contract is approved and tells me how lucky my son is to be recieving such a cool phone for his birthday (27/11) we ring off and I am all at ease knowing my son will get his phone within 5-7days.. Days go bye and no debit comes off as arranged for the first upfront instalment. After numerous Facebook inboxes or comments on Telkom Facebook page, so which 99% of the responses were Hi Lee-Ann, we do apologise for the delay, we are aware of your query and will have our team advise at the soonest. ".. I eventually called in monday to find out the banking details were incorrect, updated and was told i had to wait as only the person I dealt with in the first place can make changes etc... I then emailed Telkom and someone called, telling me now its going to take 48hrs to be processed.. Yesterday i received a call and told the person to please get their team leader to contact me as I dont understand WHY i need to wait any longer for something to be approved WHEN i was told it was approved.> Team leader is still calling me back!! so its taken 10 days and I am no closer to giving my son his birthday gift!!!</p>