What a Joke Telkom accounts department

<p>I have been trying to cancel my Telkom account for over 3 months now with Telkom and still no luck.</p> <p>I have phone many times and every time I hold tumbs and hope that this might be the final call to terminate the account but to suprize still receive a Telkom every month. Once I called the person told me about the backlog of cancellations that they have but surely it can not take over three months.</p> <p>This month I received another account and a total of R9171.30 that I have to pay.</p> <p>There are no services in use on the account and not even a phone on the lines as I am no longer with Telkom and don't use their services.</p> <p>How do one go about to cancel it for good and have not have them asking me to pay them for a service that is not delivered or has been app**** for cancellation over 3 months ago?</p> <p> </p>