What a joke!

I will never recommend Telkom to anyone. We have been struggling since the 31 of March 2022 to cancel our services at Telkom. Telkom informed us there is a 1 month cancellation period which is understandable. All documentation was emailed to Telkom to the email address they provided. On 01 June 2022 we received an email saying that your request has been attended to by our support team on 2022-06-01.

We called Telkom and they confirm that our last payment will be for the invoice we receive in the beginning of July 2022. This was all fine and perfect. We made our last payment to Telkom but the next month we just received a new invoice. Each time we call in we speak to a different person each time they ask you to send the documents again. You never hear back from that person. It has been a constant struggle to do a cancelation. We have been sending email after email, with the same documents and attaching the original email that was sent per the request of the person you are speaking to at that time. Each person you speak to requests the same documents and information, but nothing is done to it. On the 9th of November we received a final invoice for all the amounts that have been accumulating since August. Telkom expects this to be paid after they have confirmed that our last payment will be for the invoice we received in July 2022 as your notice period was from the 01st of June till the 30th of June which is a calendar month (just a FYI if Telkom is unsure of what a month looks like).

Still this matter has not been resolved we are going for month 7.

The worst experience. The worst service. Clearly ***********.

I don't know why I am writing this review. I don't even think I will be getting a response but lets wait and see.