WHAT A JOKE

<p>My router got hacked somehow, someone nearby had been downloading movies ****ing our bandwidth etc. Seems now that Telkom have shut our line completely, no data for 2 weeks now. This despite phoning and logging calls with reference number. One bright spark closed the fault as solved !!! So we reopened under another fault reference number. 2WEEKS NOW !!!! No professional help... Just excuses.. in progress ..in progress... We have a software savy friend who is going to set up security much stronger via MAC addresses etc.. and also restrict non family phones and laptops etc.. BUT WE NOW PUNISHED BY TELKOM as the simple solution on their side does not get sorted out!! SHOCKING POOR SERVICE... What a joke... New method of getting internet is sure the next step</p>