What a joke!

<p>On the 9th of Feb I bought an entertainment bolt on which promises a 24 hour unlimited access to netflix, dstv catch up etc. The data came off my normal monthly usage as my entertainment bolt on was not activated. I have phoned them on many many occasions and everyone gives you the run around technical sends you to sales and sales sends you to technical. You have to be on the phone to them and they cannot seem to lodge some sort of complaint to sort it out. I spoke to a manager named Sthabiso who promised to phone me back 2 weeks ago and I am still waiting. the website allows you to buy the entertainment package but nowhere does it tell you the sales have to activate the bolt on. </p> <p>My reference number is 570 359 757.</p> <p>I want my data refunded and my bolt on actvated with immediate effect. I am currently on the line to a call centre agent who has left me hanging on for a manager.</p> <p>This is a crazy joke of service I have had.</p> <p> </p> <p> </p> <p> </p>