VB
Vanora B
1 reviews | Active since Apr 2015
03 Dec 2015, 12:27
WHAT A JOKE
On 26th October I app**** for landline and internet - got sms to say I have been approved and it can take up to 21 days for installation. Going on to 37 days - when I call the contact centre - the following has been advised<br> I must first pay R700 deposit - yesterday was the first I heard of this - when I ask where to pay - with what reference - I am told - \Go to post office". Second excuse - which I have heard continuously - there is no service in my area - there was a telephone line and internet in the house - two months ago when previous owner moved out. I am at wits end """
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Replies (1)Telkom's replyOfficial
03 Dec 2015, 13:36Hello Ellenique,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Installation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number:SM174258
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Installation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number:SM174258
Regards,
Launa
Telkom Social Media Team
***
Best regards,
Telkom's reply03 Dec 2015, 13:36
Official
Hello Ellenique,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Installation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number:SM174258
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have escalated your query to our Installation Team to further assist with your query and feedback will be provided.
We apologize for the inconvenience caused.
Your reference number:SM174258
Regards,
Launa
Telkom Social Media Team
***
Best regards,
