CJ
Charmaine J
1 reviews | Active since Feb 2013
16 Jul 2015, 12:53
WHAT A F UP
I HAVE A MOBILE CONTRACT WITH YOU GUYS, MY SAMSUNG S4 HAS TO GO IN FOR REPAIRS AND SAMSUNG WANTS PROOF OF PURCHASE. I SPOKE TO YOU GUYS THIS MORNING AND 3 HOURS LATER STILL NO PROOF OF PURCHASE. TO CROWN THIS YOU HOLD ON THE PHONE FOR OVER AN HOUR. I DONT HAVE A PHONE SO IF ANY THING HAPPENS TO ME AND I COULD NOT GET HOLD OF ANYONE I WILL SEW TELKOM FOR ALL THEY HAVE
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Telkom's replyOfficial
16 Jul 2015, 15:17Hello Charma52,
Thank you for your post.
We have tried contacting you telephonically with no luck. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM126033.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
We have tried contacting you telephonically with no luck. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM126033.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply16 Jul 2015, 15:17
Official
Hello Charma52,
Thank you for your post.
We have tried contacting you telephonically with no luck. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM126033.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for your post.
We have tried contacting you telephonically with no luck. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM126033.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***