WHAT A DISSAPOINTMENT

Terrible experience. Internet line on and off for more than a month. Works at night but off during the day. Call centre staff are extremely rude and provides false information: tells me they are unable to log a fault and provide me with a reference number. Tells me my line was suspended but the other 4 lines in the contract is working except the router sim card which points to a technical fault. Staff dropped the phone in my ear. Staff talks over a person when you try to explain the problem. No accountability. You are told that someone will phone you back in 2 hours which does not happen. Telkom app does not work - I am not able to log a fault Pay for non existent service. Extremely unhappy