What a contradiction ! ! ! ! ! !

<p>Since receiving my Telkom account on 13 June I have been disputing certain charges made against my account. Due to no response from Telkom's side this is now the fourth (4) complaint posted on Hellopeter in this regard. Noleen (Telkom's Social Media Team) informed me (Via Hellopeter) that the matter was referred to the Billing Department and even escalated (I was hoiping to be resolved quickly) the last complain was handled by Luleka (Also Social Media Team). So al I have after all these complaints is a case number (AI ********** ) and numerous promises - but NOTHING else - ABSOLUTELY nothing to resolve my query.</p> <p>To add injury to insult I received an SMS from Telkom today stating - "Dear Valued Telkom Customer - Your Telkom account ********** 60002 is due on 3 July 2017. This is the same account that has been in dispute since the 13th and even though it is only payable in ten days time I am already reminded.</p> <p>If I was a "valued Telkom customer" Telkom would answer me when I have a query - will not allow for a matter to drag on for two weeks without even bothering to get in touch with the client.</p> <p>Promises WITHOUT action means NOTHING.</p> <p>Regards<br /> Luleka</p>